Confidentiality & Protection of Personal Data

In the Active Generation online store, we consider the protection of the personal data of those who visit our online store to be extremely important. That is why we have taken the necessary steps to comply with all the rules for the protection of personal data worldwide. Please read this Statement carefully before using the services of our website. When you disclose personal data to us or when we collect personal data about you, we always use it in accordance with this Policy. If you do not agree, you should leave our website and make no use of our services and content.

What is "Personal Data"?

Personal data is information that identifies you, such as your name, email address, home address, mobile phone number, usernames and purchasing habits, user-generated content, financial information and social welfare information. They may also include unique numerical identifiers such as your computer's IP address as well as cookies.

Collection & Processing of Personal Data

How do we collect or receive your data?

The Active Generation online store does not collect your personal data, unless you have provided it for a specific purpose. For example, when you choose to receive our informative e-mail, when you create an account, when you contact us, when you make purchases through our online store, when you participate in competitions and if you have given your consent for their processing.

We can also collect them by using cookies that we use to analyze traffic to our website. No further processing, forwarding or exchange is carried out on this data.

We need the information required for your best shopping experience (immediate delivery of products you ordered, secure payment of your order and personalized service based on your needs).

Cookies

Cookies are stored on your computer when you visit and use our website. It is a series of information in text format, stored by the browser on your device. The information stored in the cookies will then be transmitted to our website. Each cookie is unique to your browser and contains some anonymous information. We use cookies to improve the experience of the use of the website by its visitors. The operation of the website will be significantly affected if you disable or do not accept the use of cookies. You have the right to disable cookies which you can specify through your browser settings. However, disabling them may not allow you to use certain parts of our website.

Types of cookies

1. Functional

These cookies are necessary for the proper functioning of our online store. They allow you to navigate the Website and enjoy its functions. These cookies remain on your computer for a long time (persistent 1 day to 1 year)

Examples: PHP application cookie, PHP session cookie, frontend_cid, session_id, frontend, popup_newsletter

2. Performance

These cookies are used to measure performance and improve functionality by recording anonymous data about the use of the online store. these cookies remain on your computer during a session but for a long time (persistent)

Examples: Ga, Gat, utm, utma, utmc, zlcmid, atuvs

3. Social Media

With social networking cookies you can log in to your social networks (e.g. Facebook – Twitter – YouTube – Instagram) and share content there from our website. Advertising cookies (of third parties) collect information that contributes to better personalization of advertisements. these cookies remain on your computer during a session but for a long time (persistent)

Examples: fbcsrf

Third-party cookies that we use on this website

GoogleAnalytics cookies are performance analysis/recording cookies that allow us to collect anonymous information about how visitors use our website. These cookies inform us about how many users visit our website as well as how visitors navigate to its various points. It is anonymous information and does not contain any personal data.

The information collected by Google Analytics cookies about our website is transferred to and stored on Google's servers in accordance with Google's privacy policy.

In addition, third-party social networks (e.g. facebook, instagram, etc.) can place cookies on your device if you choose to share material from our website.

From time to time, our websites and apps may contain links to and from the websites of our affiliates' networks, advertisers and affiliates. If you follow a link to any of these websites, please note that such sites have their own privacy policy and we are not responsible for those policies.

Please check these policies before submitting any personal data to these websites.

We may also offer you the ability to use your social media login details. If you use this feature, you should be aware that you share your profile information with us, depending on your settings on the relevant social media platform. Please visit the relevant social media platform and check their privacy policy to understand how your personal data is shared and used in this context.

The Security of your personal data

Internet traffic between this website and your browser is encrypted and transferred through the HTTPS protocol using SSL (Secure Sockets Layer).

We are committed to keeping your personal data secure as well as electronic transactions. We require, by contract, that any trusted third party who handles your personal data on our behalf do exactly the same.

The SSL (Secure Sockets Layer) protocol is the global reference point today, for the certification of websites to users and for the encryption of data between users and web servers. An encrypted SSL communication includes a process in which information sent by a user to a server is encrypted by the sending software and decrypted only by the receiving software, thus protecting the information during its transfer. In addition, all information sent with the SSL protocol is also protected by a mechanism, which automatically verifies whether the data has been changed during the transfer. In this way we have the ability to encrypt all your personal information, so that it is not possible for third parties to intervene in it, during its transfer over the Internet. Every time you enter a page where information or personal data is to be transacted, it presents a package on your screen, which certifies that your transaction is protected.

The Active Generation online store in no way discloses or discloses the personal data and information of users. Personal data is used exclusively for the proper execution of transactions. All information is encrypted with absolute security.

Your rights and choices

It is important to be able to control your personal data.

  • You have the right to information

You have the right to receive clear, transparent and easily understandable information about how we use your personal data, as well as about your rights.

  • You have the right of access

You have the right to access the personal data we hold about you (subject to certain limitations). We may charge a reasonable fee that takes into account the administrative costs involved in providing this information.

  • You have the right to rectification/ processing

You have the right to request the correction of your personal data if they are incorrect or not current and / or to complete them if they are not complete.

  • You have the right to erasure

In some cases you have the right to request the deletion of your personal data. Please note that this is not an absolute right, as we may have legal, commercial or tax reasons to retain your personal data.

  • You have the right to object to direct marketing, including profiling

You can unsubscribe at any time or refuse to receive direct marketing notices. It's easier to do so by clicking on the "Unsubscribe" link in any email or notification we send you. Otherwise, you can contact us using the contact details listed below. If you wish to refuse profiling, please contact us.

  • You have the right to withdraw consent to the processing of data carried out on the basis of consent at any time

You may withdraw your consent to the processing of your data by us where such processing is based on your consent. The withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent before its withdrawal.

  • You have the right to object to processing on the basis of legitimate interests

You may object to the processing of your data at any time when such processing is based on a legitimate interest.

  • You have the right to lodge a complaint with a supervisory authority

You have the right to contact the data protection authority about the data protection practices of the https://active-generation.gr/

  • You have the right to data portability

You have the right to move, copy or transfer data from our database to another. This only applies in the case of data that you have provided and the processing is based on a contract or your consent and such processing is carried out by automated means.

  • You have the right to restrict processing

This right means that the processing of your data by us is subject to limitations and, therefore, we can store it but we cannot use or further process it. This is the case in limited cases listed in the General Data Protection Regulation and are as follows:

The accuracy of the personal data is disputed by the data subject (i.e., by you) for a period of time that enables the data controller to verify the accuracy of the personal dataThe processing is unlawful and the data subject (i.e. you) opposes the erasure of the personal data and instead requests the restriction of their use; The data controller (i.e. the Active Generation online store) no longer needs the personal data for the purposes of the processing, but is required by the data subject to establish, exercise or support legal claimsThe data subject (i.e. you) has objected to the processing on the basis of the legitimate interests of the data controller pending verification of whether the legitimate grounds put forward by the data controller data processing shall prevail over those of the data subject.

*To handle your requests, we may ask for confirmation of your identity.

Communication

To ask us questions or if you wish the Active Generation online store to change or modify your profile, please contact us by sending an email to info@active-generation.gr